Policies

Billing Policy

We will not bill your charge card till your item’s ship date. If you are advance ordering for shipment at a later date, please check the expiration date of your card.

Pricing Policy

We are in the business of selling plants and related gardening products. We do not build inflated shipping & handling costs into our price & offer “free shipping”. We price our plants & goods accordingly. Shipping charges reflect our best estimate of the cost to pack & ship product to you based on weight and your address. This allows you to adjust your shopping cart to minimize shipping costs versus your cost of goods. Often you will find you can purchase additional plants without increasing your shipping costs significantly, give it a try!

Privacy Policy

When you do business with Gardenland your personal information will be kept private and confidential. We are committed to maintaining your privacy and safeguarding your account, transaction, and personal information. Such information is considered confidential and non-public.

Return Policy

All of our plants are carefully grown, selected and packed for shipment to insure they  arrive ready for proper planting for your satisfaction. We are proud you have chosen us to help you improve your personal environment.

If any plant item you purchased from us does not live, for a free replacement (plant only), please return the original shipping label along with your specific written request. Please make any requests within 8 months of receipt. We will send replacement during next proper planting time.

If your yard & garden accessory product is damaged in shipment, please return it together with the original shipping label for a free replacement within 1 month of receipt.

  1. Free replacement offer is void unless the original shipping label is returned – Please Save!
  2. Mail plant requests to:  Gardenland Inc. Replacement: 15 Eagle St. Phelps NY 14532
  3. Ship Yard & Garden Product returns to: Gardenland Inc. Returns; 15 Eagle St., Phelps NY 14532

Thank You for visiting Gardenland USA!